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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Andrew Kelly

January 15, 2024

5  out of  5
rating by Andrew Kelly
"I have been a Tom Benisch customer for almost 30 years. I couldn't imagine going anywhere else. In particular, Bruce is amazing. He is knowledgeable, helpful, and friendly. State Farm may be a little more expensive than an online insurance company, but the level of customer service, attention to detail and personalized service makes it worth every penny."
We responded:
"Andrew- Thanks for your Google review and the opportunity to serve you. We appreciate you and taking the time to compliment Bruce and our team. Thank you again !"
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Kathryn Ritter

June 29, 2023

5  out of  5
rating by Kathryn Ritter
"Bruce was very helpful and efficient. He clearly answered all questions."
We responded:
"Kathryn- Thank you so much for sharing your experience with Bruce and our agency. We look forward to serving your insurance needs. Thank you."
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Betty O'Donnell

June 19, 2023

5  out of  5
rating by Betty O'Donnell
"Bruce is fantastic and made my day with his wonderful sense of humor. Others in the office are also friendly and helpful. Always a good group."
We responded:
"Betty- Thanks for your review and sharing your experience with our Team. We are so blessed to work with great people who care about others. I will pass along your praises and comments to Bruce, Ce and Kathy. Thank you for allowing us to serve you !"
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Addison Wilkerson

June 16, 2023

5  out of  5
rating by Addison Wilkerson
"Bruce is the best god damn State Farm employee out there. Screw Jake from State Farm it should be Bruce from State Farm"
We responded:
"Addison- We are so happy your experience with Bruce from our team was super fantastic ! We are blessed to have Bruce on our team and very much appreciate the opportunity to help you with your auto insurance. "
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Collin Daniels

June 15, 2023

5  out of  5
rating by Collin Daniels
"Bruce has been our go-to insurance guy for several years now. He’s made every process incredibly easy on our end and makes sure we understand the logistics of any policies we are currently working through. Couldn’t imagine or ask for a better person to handle our insurance."
We responded:
"Collin- Thank you for your review and sharing your experience with Bruce. Our goal is to make insurance easy to understand as insurance policies are not exciting to read. I will pass your comments along to Bruce. Thank you!"
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pierette distance

June 5, 2023

5  out of  5
rating by pierette distance
"The staff is friendly and personal. I personally love Bruce; he's like a friend you talk to every once in a while!"
We responded:
"Pierette- thanks for taking the time to share your experience with our team and Bruce. We are very blessed to have such a great team. Thank you for allowing us to help you with your insurance! "
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Sheila Ryan

May 24, 2023

5  out of  5
rating by Sheila Ryan
"Tom and his office staff are wonderful! Highly recommend! They are all kind, courteous and knowledgeable. I have known Tom since kindergarten and so glad I switched to State Farm!"
We responded:
"Sheila- Thank you for your review and kind words about our team. We appreciate the opportunity to serve you ! "
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Mary Jo Newman

May 18, 2023

5  out of  5
rating by Mary Jo Newman
"Tom and his office staff are wonderful! Always ready to answer questions and help in anyway they can. Best insurance agent ever."
We responded:
"Thank you for your 5 Star Review, Mary Jo! We really appreciate it. It's always a pleasure to serve you."
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Antonio Burton

April 23, 2023

5  out of  5
rating by Antonio Burton
"Bruce is very helpful and l love State Farm!"
We responded:
"Thank you, Antonio! We enjoy working with you. We appreciate your business!"
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Shawnda Mcclellan

April 21, 2023

5  out of  5
rating by Shawnda Mcclellan
"Mr. Bruce is very knowledgeable, SUPER helpful and EXTREMELY funny! He is always very informative and answers all of my questions when l need clarity. I am grateful and happy to be with State Farm!"
We responded:
"Shawnda- It's a pleasure to work with you. Thank you for the review."
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Jamie Grimes

April 12, 2023

5  out of  5
rating by Jamie Grimes
"Bruce is awesome. Always helps and gets things done fast."
We responded:
"Jamie- thank you for doing a review for us. We really appreciate it."
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maci lopez

April 6, 2023

5  out of  5
rating by maci lopez
"Bruce from state farm has been super helpful to us. I recommended him to my family and friends and they love him just as much. Bruce helped with so many aspects of the insurance process for us, the most stressful was the recent home purchase, and he was there every step of the way making it as easy as possible. Super grateful for his help and state farm!"
We responded:
"Thanks so much for your review Maci ! I am so glad you had a great experience with Bruce. I will be sure to pass along your kind words. Congratulations on your new home !"
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Jennifer Schroeder

April 3, 2023

5  out of  5
rating by Jennifer Schroeder
"Bruce is awesome! He is knowledgeable, friendly, kind, and compassionate. I have never really had an agent I have felt comfortable talking about my life with. My husband has been working with Bruce for many many years and only has had plesent things to say. To me, it was a no-brainer to bring my business to him as well. Thanks, Bruce!"
We responded:
"Thanks so much for your review Jennifer. Our team goals are to deliver a personal touch and great experience while treating our customers like family. I'm glad you've had great experiences with Bruce and I will be sure to pass along your kind words."
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Miranda Lobus

March 30, 2023

5  out of  5
rating by Miranda Lobus
"Bruce went above and beyond to help me understand my new policy. My first time handling something like this on my own and he made it simple and painless! He even went a step further and called to follow up and ask if I had any problems or questions. Incredibly patient and personable—it has been a true pleasure to have Bruce!"
We responded:
"Miranda- Thanks so much for your review and kind words about your experience with Bruce. Insurance is not the easiest topic to understand. We appreciate the opportunity to serve you. Thank you ! "
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joe25rs

March 30, 2023

5  out of  5
rating by joe25rs
"The Tom Benisch State Farm team is exceptional. They have been extremely helpful for all of my insurance questions and needs. Always a pleasure and thank you!"
We responded:
"Thank you for your review and provding us with some feedback. We appreciate you allowing the Tom Benisch Insurance Team to serve your insurance needs ! "
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Myra Gillis

March 29, 2023

5  out of  5
rating by Myra Gillis
"Absolutely LOVE our Tom Benisch, State Farm team! Everyone there is very friendly, knowledgeable and treats all of their clients like family. If you're looking for the BEST insurance agent/team, look no further than THE BENISCH TEAM!!"
We responded:
"Thanks so much for your very kind words and writing a review. We very much appreciate the opportunity to take care of your insurance needs. Thank you !"
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Kevin Kraft

March 7, 2023

5  out of  5
rating by Kevin Kraft
"Fantastic service from Bruce and State Farm, took care of so many details on our auto claim and made the whole process easy. I've luckily avoided insurance claims over the years, and went into this claim not knowing what to expect, but Bruce made things as simple and pain-free as could be. Great job!"
We responded:
"Hi Kevin. It was our pleasure helping with your auto insurance. I will be sure to pass on your feedback to Bruce. Thanks for your review! "
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Megan D

February 20, 2023

5  out of  5
rating by Megan D
"I have been with State Farm for over 20 years. Tom's office has seen me through several difficult situations. Bruce in particular has been a pleasure to work with-- incredibly responsive, kind, personable, knowledgeable, and he will take the time to explain things very thoroughly. I appreciate and have been very pleased with the support I've received from Bruce and the entire team!"
We responded:
"Thank you for leaving us this wonderful review. My team and I are always glad to help you with your insurance needs in a thorough, kind and knowledgeable manner. We appreciate your business. "
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Cecilia Heddinger

February 11, 2023

5  out of  5
rating by Cecilia Heddinger
"This is a superior insurance agency. It's like dealing with family who always have my best interest in mind. They listen and guide based on an honest assessment of my needs. I trust them 150%!"
We responded:
"Thanks Cecilia! Our Good Neighbors truly do feel like family to us. It is our pleasure working with you. "
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Christina Serio

December 28, 2022

5  out of  5
rating by Christina Serio
"Had an absolutely wonderful experience with this State Farm office. Everyone I spoke with was an absolute delight and so grateful I was referred to them. You will not go wrong with customer service from these lovely folks!"
We responded:
"Chistina- thank you for taking the time to write a review of your experience with our State Farm Agency. We're happy to have your as a new customer and look forward to serving you! "
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Renita Russell

September 26, 2022

5  out of  5
rating by Renita Russell
"They always take the time to make sure I understand my policies and that I'm making choices in the best interest of my family and me."
We responded:
"Renita- thank you for the feedback and your review. We'll always put your needs before ours and very much appreciate the opportunity to serve your auto & home insurance needs ! "
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Tammy Hennessy

September 22, 2022

5  out of  5
rating by Tammy Hennessy
"As a prior employee and customer, I can emphatically state that Tom Benisch and his team consistently give top notch service to their clients. Everyone is important and treated professionally and kind."
We responded:
"Thanks so much your review and your kind words. Simply, we treat others the way we would like to be treated and talk to others in a manner the way we would like to be talked to."
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Dale Schafert

September 8, 2022

5  out of  5
rating by Dale Schafert
"I am so grateful to the staff who worked with me on setting up a new policy. They explained my options and customizing an insurance plan that suited my needs. I can't say enough about the wonderful and caring staff."
We responded:
"Thanks so much for your review. We are happy that you are pleased with our team and very much appreciate the opportunity to serve you !"
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Teresa Ferguson

July 20, 2022

5  out of  5
rating by Teresa Ferguson
"Great people, great service. Have been a customer for 30 years."
We responded:
"Thank you for sharing your experience with our team through your review. It's a pleasure helping you with your insurance."
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brandon paige

June 15, 2022

5  out of  5
rating by brandon paige
"Great Service. The State Farm Team in this office is amazing!"
We responded:
"Brandon- thanks so much for your review. It's a pleasure helping you with your insurance."